How can we help?

Whether you have questions about Vome, need support, or want to explore a partnership, we'd love to hear from you.

Looking for a demo?

See Vome in action with one of our team members. We'll walk you through the platform and answer your questions live.

Need help with your account?

Our support portal has step-by-step guides and direct access to our support team for billing, bugs, and account questions.

Have a quick question?

We've answered the most common questions about Vome, pricing, integrations, and getting started on our FAQ page.

Looking for documentation in French? Email us at hello@vomevolunteer.com and we'll send the French version.

Other ways to reach us

Support

For account help, billing questions, or bugs, our support portal connects you directly to our support team and is usually the fastest path to a resolution.

support.vomevolunteer.com →

Mailing address

2900 Loyalist St
Cornwall, ON K6H 6C8
Canada

Response time

We monitor messages during business hours (EST) and aim to reply within one business day. Urgent account issues are typically resolved faster through the support portal.

Common questions

How quickly will I hear back?

We typically reply within one business day. If your need is urgent, the fastest path to an answer is our support portal — it usually gets you there faster.

Can I schedule a call instead of sending a message?

Absolutely. Head to our demo page to pick a time that works. You'll book a call directly with our team.

Where can I find documentation and guides?

Our support portal has step-by-step articles, tutorials, and guides for every Vome feature — available at support.vomevolunteer.com.