Every department solves this differently.
Six departments, six spreadsheets and six sign-up tools, and none of them talk to each other.
Cities and municipalities
Volunteer management for cities and municipalities
Parks, libraries, older adult services, CERT and emergency support teams each keep their own program, and the city finally sees the whole picture.
Trusted by 1500+ amazing organizations
Sound familiar?
What we hear from volunteer coordinators before they switch to Vome.
Council asks for our volunteer hours. Nobody can answer.
Getting one city-wide number means emailing every department and adding it up by hand.
Community service hours arrive on paper slips.
People completing court-ordered or program-required service bring a signed sheet, and nobody can easily confirm it.
ORGANIZE
Every department independent, one city view
Give each department its own space with its own coordinators and permissions, all in one city account. See how it works →
- A site per department, branch or community centre
- Coordinators see only their own volunteers
- A public recruitment page per department
- One volunteer database for the whole city
CUSTOM VIEWS Saved views
Active view Parks · community service
Applied filters
- Department is Parks and recreation
- Program is community service
- Status is Active
Sorted by hours to approve · descending
7 volunteers match
REPORT
One number for council
Hours, people and impact across every department, in one report you can run any day. See how it works →
- Hours by department, program and volunteer
- Impact numbers such as trees planted or residents served
- Dashboards with goals for each department
- Exports for council reports and budget requests
ANALYTICS City-wide dashboard · April 2026
Total hours logged
8,142
+12% vs March
Active volunteers
1,284
+86 this month
Sequence completion
92%
Onboarding · 30 day
Hours by department · last 30 days
VERIFY
Community service hours you can stand behind
People completing court-ordered, diversion or program-required community service check in to real shifts, and staff approve every hour. See how it works →
- Check-in by kiosk, QR code or location-checked tap
- Hours submitted off-site, approved by staff
- A record per person of every approved hour
- Export ready for a court, probation officer or program
HOUR CLAIMS Pending review · 4 Sort by Newest
- 3.5 hLéa BouchardPark cleanup · Apr 22
- 2 h ApprovedMarcus DialloLibrary sort · Apr 22
- 5 hAïsha KhanCommunity service · Apr 21
Logged to profile
What the city has to show, covered
Procurement and the justice system both ask for proof. Vome keeps it ready.
Procurement and data residency
Most cities buy through an RFP and ask in writing where data is stored and how it is protected.
Canadian data is stored in Canada, Vome meets PIPEDA and Law 25, and security documents are ready for your procurement team.
Court-ordered community service
People completing court-ordered or diversion community service need hours a supervisor confirms, and a record the court or program will accept.
Vome logs check-ins against real shifts, staff approve the hours, and you export a verified record per person.
How a city rolls out Vome
- 01
Set up departments
One site per department, each with its own coordinators.
- 02
Recruit
Each department publishes its opportunities on its own recruitment page.
- 03
Track
Volunteers and community service participants check in and staff approve hours.
- 04
Report
One city-wide report for council, by department or all together.
Report more than hours
After each shift, volunteers answer a short form you design. The numbers add up on your dashboard for your board, funders and annual report.
- Hours by department
- Events staffed
- Trees planted
- Residents served
- Community service hours completed
Questions cities ask us
Straight answers about how Vome works for programs like yours.
Still have questions? Talk to our team
Can each department run its own program?
Yes. Each department gets its own site with its own coordinators, opportunities and recruitment page, and city-level admins report across all of them. Multiple sites are available on the Enterprise plan and up.
Can we track court-ordered community service hours?
Yes. Participants check in to shifts or submit hours done elsewhere, staff approve them, and you can export each person's approved hours for the court, probation officer or program.
Where is our data stored?
Canadian organizations' data is stored in Canada. Vome meets PIPEDA and Quebec's Law 25, and we provide security documentation for procurement.
Can one department start before the whole city?
Yes. Many cities start with one department, then add others as sites in the same account when they're ready.
Several departments running volunteers? Give each its own site and coordinators, with city-wide reporting, on Enterprise.
Compare plansRun things a little differently?Vome molds to how your organization is structured and run: your sites, your roles, your forms, your steps.
Tell us about yoursReady to see it in action, or want a walk-through with our team?
Sign up for free or schedule a demo to see why thousands of volunteer managers and coordinators are choosing Vome.