Client-facing roles need screening, and it takes weeks to track.
Checks, references and training come back at different times, and nobody is sure who is cleared to start.
Social and community services
Volunteer management for community services
Screen client-facing volunteers, run every program from one database, and report the outcomes funders ask for.
Trusted by
- Habitat for Humanity
- Ronald McDonald House Charities
- Long Island Alzheimer's & Dementia Center
Sound familiar?
What we hear from volunteer coordinators before they switch to Vome.
Each program keeps its own volunteer list.
The same person tutors on Monday and drives on Thursday, and shows up twice in two spreadsheets.
Grant reports ask for outcomes. We only have hours.
Clients served, rides given and sessions run are counted by hand every quarter.
SCREEN
Cleared before they meet a client
An onboarding sequence runs the check, references, training and confidentiality agreement in order. Nobody is scheduled until every step is done. See how it works →
- Background checks through Sterling Volunteers and Verified First
- References, training and agreements in one flow
- Expiry reminders to the volunteer and the coordinator
- Yearly collection rounds for annual agreements
BACKGROUND CHECK Background check · client-facing roles Connected
Provider
Sterling Volunteers
Package
Standard · criminal record + identity
Applicant
Riley Tremblay
Status
- Awaiting consent
- Verification in progress
- Cleared
Renewal Auto-renew every 12 months
CONNECT
One database across every program
Every volunteer has one profile, whatever programs they help with. Tags and your own fields keep each program's details in the same place. See how it works →
- One profile per volunteer, across programs
- Your own fields and tags (Enterprise)
- A site per program with its own coordinator (Enterprise)
- Saved views and filters for every team
CUSTOM FIELDS Manage database fields
Fields on every profile
- Spoken languagesList · multi-select
- Driver's licence expiryDate
- Confidentiality agreementAttachment
- LinkedIn profileLink
- Form-mappedProgramSingle select · mapped from form
+ Add custom field
REPORT
Outcomes funders can read
After each shift, volunteers answer a short form you design. Clients served, rides given and sessions run add up next to hours, by program. See how it works →
- Outcomes reported after every shift
- Hours and volunteer value by program
- Court-ordered community service hours approved and exported
- Exports for grant and United Way reports
ANALYTICS Program dashboard · April 2026
Total hours logged
8,142
+12% vs March
Active volunteers
1,284
+86 this month
Sequence completion
92%
Onboarding · 30 day
Hours by program · last 30 days
What funders and courts ask for, covered
Screening for client-facing roles and proof for community service. Vome keeps both ready.
Client-facing screening
Volunteers who work with children, seniors or vulnerable clients usually need a current check, references and training before they start.
Vome runs each step in order, tracks renewals and keeps the volunteer off the schedule until they're cleared.
Court-ordered community service
People completing court-ordered or diversion community service need hours a supervisor confirms, and a record the court or program will accept.
Vome logs check-ins against real shifts, staff approve the hours, and you export a verified record per person.
From application to the first client
- 01
Apply
One application form for every program, on your own recruitment page.
- 02
Screen
A sequence runs checks, references and training, and tells you when each step is done.
- 03
Serve
They book shifts in the programs they're cleared for.
- 04
Report
Outcomes and hours by program, ready for funders.
Report more than hours
After each shift, volunteers answer a short form you design. The numbers add up on your dashboard for your board, funders and annual report.
- Clients served
- Sessions run
- Rides given
- Homes repaired
- Community service hours completed
Questions community organizations ask us
Straight answers about how Vome works for programs like yours.
Still have questions? Talk to our team
Can we report outcomes, not just hours?
Yes. After each shift, volunteers answer a short form you design, such as clients served or rides given, and the numbers add up on your dashboard by program.
Can we track court-ordered community service hours?
Yes. Participants check in to shifts or submit hours done elsewhere, staff approve them, and you can export each person's approved hours for the court, probation officer or program.
Can each program keep its own volunteers?
Yes. Give each program its own site with its own coordinator, while every volunteer keeps one profile. Multiple sites are available on the Enterprise plan and up.
Do you work with background check providers?
Vome connects with Sterling Volunteers and Verified First, so checks are ordered and tracked inside the onboarding flow.
Several programs or locations? Give each its own site and coordinator, with central reporting, on Enterprise.
Compare plansRun things a little differently?Vome molds to how your organization is structured and run: your sites, your roles, your forms, your steps.
Tell us about yoursReady to see it in action, or want a walk-through with our team?
Sign up for free or schedule a demo to see why thousands of volunteer managers and coordinators are choosing Vome.