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Museums, zoos and attractions

Volunteer management for museums, zoos and attractions

Train docents and interpreters properly, cover every gallery through the busy season, and keep your best guides coming back.

✓Docent and interpreter training✓Coverage by gallery✓Years of service recognized

Trusted by 1500+ amazing organizations

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Alzheimer's & Dementia Center

Sound familiar?

What we hear from volunteer coordinators before they switch to Vome.

Our docent program has a real curriculum, tracked in binders.

Readings, shadowing and gallery talks are checked off by hand, and nobody knows who is ready to lead a tour.

Summer needs twice the coverage of winter.

Peak days come up short while quiet weekdays are overstaffed.

Our long-time volunteers feel invisible.

Twenty years of Saturdays, and the only thank-you is a card at the holiday party.

TRAIN

A docent curriculum that runs itself

An onboarding sequence delivers readings, courses, shadowing and sign-offs in order. When someone finishes a step you're notified, and when you approve it they move on. See how it works →

  • Readings, videos and policies delivered in order
  • Built-in courses (Enterprise)
  • Shadowing and gallery talks signed off by staff
  • Animal care training for zoo volunteers
STEP TYPES Docent training
Steps in this sequence
  • 1
    Interview Required
    Interview with the education team
  • 2
    Orientation Required
    Collection and gallery orientation
  • 3
    Waiver Required
    Volunteer code of conduct
  • 4
    Background check Required
    Background check · school programs
  • 5
    Training Conditional
    Shadow two guided tours
COVER

Every gallery covered, even in July

Plan coverage by gallery or exhibit. Regulars keep their weekly post, and the wider pool picks up peak days from a waitlist. See how it works →

  • Shifts by gallery, exhibit or post
  • Shift series for weekly docents
  • Waitlists and callouts for peak days
  • Group reservations for school and corporate groups
vomevolunteer.com/schedule/march-2026
ORG SCHEDULE Week view

March 9 – 15 · Docent and interpreter program

Site: All · Recurring weekly
Mon 9
8:00 – 12:00
Main hall tour
4 / 6 reserved
Tue 10
13:00 – 17:00
Special exhibit post
Full · 2 on waitlist
Wed 11
9:00 – 13:00
Children's gallery
Instant reservation · 3 spots
Thu 12
10:00 – 14:00
Group reservation · Grade 5 class
Group of 8 · approved
Fri 13
14:00 – 18:00
Gallery talk
Pending approval · 1
Open Full Pending
RECOGNIZE

Twenty years, noticed

Achievements are earned automatically as volunteers give their time, and your team designs awards for the milestones that matter to you. See how it works →

  • Bronze to Platinum achievements built in
  • Custom awards for the milestones you set (Enterprise)
  • Years-of-service awards (Enterprise)
  • Awards sent by hand, with a note attached
vomevolunteer.com/profile/recognition
VOLUNTEER PROFILE Just earned

Sofia Patel

248 hours · 32 shifts · 1,240 VP
Earned
  • Silver tier reached
    Vome Earned today · 1,000 VP
  • First shift
    Vome Vome challenge · 50 VP
  • 5-year volunteer
    Custom Sent by Maya, coordinator
  • Docent program lead
    Custom Auto-rule · 20 hours in program
In progress
  • Gold tier 1,240 / 2,500 VP
  • 50 shifts completed 32 / 50 shifts
A volunteer guide shows children a map in a museum.
Photo: Tom Maisey, CC BY 2.0

Report more than hours

After each shift, volunteers answer a short form you design. The numbers add up on your dashboard for your board, funders and annual report.

  • Visitors guided
  • Tours led
  • Students reached
  • Programs delivered
  • Animal care hours

From new recruit to lead guide

  1. 01

    Apply

    An application form on your own recruitment page.

  2. 02

    Train

    A sequence runs the curriculum, and staff sign off each step.

  3. 03

    Schedule

    Weekly posts for regulars, peak days for everyone else.

  4. 04

    Recognize

    Achievements and awards that mark every milestone.

Questions museums and attractions ask us

Straight answers about how Vome works for programs like yours.

Still have questions? Talk to our team

Can we run our docent curriculum in Vome?
Yes. An onboarding sequence delivers each part in order, staff approve the steps that need a sign-off, and you see where every trainee is. Built-in courses are on the Enterprise plan and up.
How do we cover peak season?
Publish peak-day shifts with waitlists, send a callout when spots open, and let school and corporate groups reserve together.
How do we recognize long-time volunteers?
Achievements are earned automatically, and on Enterprise your team can design custom awards and years-of-service awards, or send an award by hand with a note.
Do volunteers need an app?
No. They can book on the web or in the Vome app, and check in at a kiosk at the volunteer entrance without a phone.

Several venues, or a museum, zoo and garden under one organization? Give each its own site and coordinators, with central reporting, on Enterprise.

Compare plans

Run things a little differently?Vome molds to how your organization is structured and run: your sites, your roles, your forms, your steps.

Tell us about yours

Ready to see it in action, or want a walk-through with our team?

Sign up for free or schedule a demo to see why thousands of volunteer managers and coordinators are choosing Vome.

Start with free plan Migration assistance included Live onboarding support