Our regular visitors are on a paper calendar at the front desk.
When someone is sick, nobody knows which resident is going without a visit that week.
Senior living and long-term care
Volunteer management for senior living and long-term care
Friendly visitors, recreation and life enrichment volunteers and family members, screened and scheduled across every community and home, with flu shot records collected every season.
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Sound familiar?
What we hear from volunteer coordinators before they switch to Vome.
Every fall we chase flu shot records one by one.
Police checks, TB tests and flu shots sit in a spreadsheet, and the reminders depend on one person's memory.
The activity calendar changes and volunteers don't hear about it.
A bingo moves, an outing is cancelled, and the update goes out by phone, one call at a time.
SCHEDULE
Every resident's regular visitor, every week
Friendly visitors commit to a weekly slot. Assign them to a whole shift series at once, and let the wider pool pick up outings and special events. See how it works →
- Shift series for weekly visits
- Self-booking for outings and special events
- Automatic replacement when someone cancels
- Reminders before every visit, by email and in the app
vomevolunteer.com/schedule/march-2026
ORG SCHEDULE Week view
March 9 – 15 · Friendly visitor program
Site: All · Recurring weekly
Mon 9
8:00 – 12:00
Friendly visits · 2nd floor
Tue 10
13:00 – 17:00
Bingo helpers
Wed 11
9:00 – 13:00
Garden walk companions
Thu 12
10:00 – 14:00
Group reservation · Grade 10 class
Fri 13
14:00 – 18:00
Mealtime assistance
Open Full Pending
SCREEN
Checked and oriented before the first visit
An onboarding sequence runs the police check, orientation and policies in order. Nobody books a visit until every step is done, and flu shots come back every season on their own. See how it works →
- Background and vulnerable sector checks, uploaded or ordered
- Orientation and policy sign-offs with e-signatures
- Expiry reminders to the volunteer and the coordinator
- Yearly collection rounds for flu shot records
STEP TYPES Friendly visitor onboarding
Steps in this sequence
- 1 Interview RequiredInterview with the recreation team
- 2 Orientation RequiredResidence tour and resident rights
- 3 Waiver RequiredConfidentiality and resident privacy
- 4 Background check RequiredVulnerable sector check
- 5 Training ConditionalDementia awareness training
COMMUNICATE
The schedule changes. Everyone hears.
Every shift and program gets its own chat, with members added when they book. Post a change once and everyone on it sees it. See how it works →
- Built-in chat per shift and program
- Members added and removed automatically
- Emails to any group of volunteers in a few clicks
- Works on the web and in the Vome app
SHIFT CHATROOM Tuesday friendly visits
- Heads up: bingo moves to the 2nd floor lounge today.
- Got it. Should I still visit Mr. Roy first?
- Yes, please. Reminder: check in at the front desk kiosk.
Auto reminder Vome will send a check-in reminder 30 min before the shift.
Message all 4 attendees…
What residences keep current, covered
The checks and health records residences ask for, and how Vome keeps them current.
Screening for work with seniors
Volunteers working with seniors usually need a current background or vulnerable sector check, renewed on a set schedule. In Ontario, long-term care homes need a vulnerable sector check before a volunteer starts, and US nursing homes must train volunteers for their role.
Vome tracks each renewal date and reminds both sides before it lapses.
Sources: Fixing Long-Term Care Act, 2021 (Ontario), 42 CFR 483.95
Flu season and infection control
Many residences ask volunteers for a flu shot record each season, and some for a TB test.
A collection round opens each fall and asks every volunteer who owes a new record, without editing a single date by hand.
From application to the first visit
- 01
Apply
An application form with your screening questions, on your own recruitment page.
- 02
Screen
A sequence runs the check, orientation and policies, and tells you when each step is done.
- 03
Match
Assign a weekly shift series, or let them book outings and events.
- 04
Report
Visits, hours and impact, ready for families, your board and funders.
Report more than hours
After each shift, volunteers answer a short form you design. The numbers add up on your dashboard for your board, funders and annual report.
- Residents visited
- Activities led
- Outings supported
- Meals assisted
- Visit hours
Questions senior living teams ask us
Straight answers about how Vome works for programs like yours.
Still have questions? Talk to our team
Can a volunteer keep the same weekly visit?
Yes. Assign them to a shift series and they're booked every week until you or they change it. Reminders go out before each visit.
Can we collect flu shot records again every season?
Yes. Make the flu shot record an ongoing requirement, choose who owes it, and add a collection round with an opening date, a deadline and a closing date that repeats every year. When the round opens, each volunteer who owes it is asked for it.
Can each community or home manage its own volunteers?
Yes. Each community or home gets its own site with its own coordinator, and head office reports across all of them. Multiple sites are available on the Enterprise plan and up.
Do volunteers need an app?
No. They can book on the web or in the Vome app, and check in at a kiosk at the front desk without a phone.
Several communities or homes under one operator? Give each its own site and coordinator, with central reporting, on Enterprise.
Compare plansRun things a little differently?Vome molds to how your organization is structured and run: your sites, your roles, your forms, your steps.
Tell us about yoursReady to see it in action, or want a walk-through with our team?
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